FAQ

Yes, bookings are required for all of our walking and running tours. This helps us to ensure that we have enough guides available to accommodate all of our guests, and it also allows us to provide you with the best possible experience. To make a booking, simply search for a tour and click Book Now, or contact us, and we'll be happy to assist you.

If you need to cancel your tour, please let us know at least 24 hours in advance. If you cancel with at least 24 hours notice, you will receive a full refund. Please refer to our Booking Terms & Conditions.

We recommend wearing comfortable, weather-appropriate clothing and shoes for your tour. If you will be walking or running in hot weather, we recommend wearing light, breathable clothing and bringing plenty of water to stay hydrated. If you will be walking or running in cold weather, we recommend wearing layers and bringing gloves, a hat, and a scarf to keep warm.

Our tours are suitable for people of all fitness levels. We offer a range of tour options, from leisurely walks to more strenuous runs, so you can choose the tour that best matches your fitness level. If you have any concerns about your ability to participate in a tour, please don't hesitate to contact us and we will be happy to help you find the right tour for you.

Yes, our tours are suitable for children. We offer a range of tour options that are appropriate for children, and we welcome families on our tours. In Melbourne, we recommend our History & Donuts Walking Tour, and in Sydney we recommend the Rocks Walking Tour. Children under the age of 18 must be accompanied by an adult.

Our tours are designed to be intimate and personalised experiences, and we typically limit the number of participants on each tour to 10 people or fewer. This small group size allows us to provide a more personalized and interactive experience for all participants, and ensures that everyone has the opportunity to ask questions and learn more about the destination. We believe that small group tours offer the best balance of personal attention and social interaction, and we are committed to providing a high-quality experience for all of our participants.

Yes, we do offer special rates and packages for groups and corporate events. If you are interested in booking a tour for a group or corporate event, please contact us directly to discuss your needs and preferences. We will be happy to work with you to create a customised tour or package that meets your specific requirements. Our team has experience organising tours and events for groups of all sizes, and we are committed to providing a high-quality, personalised experience for all of our clients. We look forward to helping you plan a memorable and enjoyable tour or event for your group.

Unfortunately, not all of our tours are wheelchair accessible. However, we do offer a number of tours that are suitable for people using wheelchairs or other mobility devices. Please contact us directly to discuss your specific needs and we will do our best to accommodate you on a tour that is suitable for you.

Yes, you can organise a private tour with us. Private tours are a great option for individuals or groups who want a more personalised experience or who want to schedule a tour at a specific time that is not currently offered on our regular tour schedule. To book a private tour, please contact us directly to discuss your needs and preferences. We will work with you to create a customised tour that meets your specific requirements. Private tours may be subject to additional fees and availability is limited, so we recommend booking in advance to secure your desired date and time.

A running tour is a guided tour of a city that combines sightseeing with a running or jogging activity. Our running tours are led by trained guides who lead participants on a route through the city, stopping at various landmarks and points of interest along the way. The pace of a running tour is typically slower than a typical run, and the distance covered is usually shorter than a typical run, making the tour suitable for people of a wide range of fitness levels. Running tours can be a fun and unique way to explore a new place, as they offer an opportunity to see the sights while getting some exercise at the same time. Our running tours are designed to appeal to both locals and tourists, and often focus on the history, culture, and landmarks of the area.

The pace of our running and walking tours varies depending on the specific tour and the fitness level of the participants. On our leisurely walking tours, we typically walk at a leisurely pace that is suitable for people of all fitness levels. On our more strenuous running tours, we typically run at a moderate pace that is suitable for people who are comfortable running for extended periods of time. Regardless of the pace, our tours are designed to be enjoyable and educational for all participants, and our guides are trained to accommodate people of a wide range of fitness levels. If you have any concerns about your ability to participate in a tour, please don't hesitate to contact us and we will be happy to help you find the right tour for you.

Please feel welcome to contact us and we will do our best to help find you the right tour for you.